Privacy Policy
Last updated: May 5, 2026
Salt City IT respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us with questions.
Information we collect
When you submit a form, contact us, or request support, we may collect information such as:
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Your name
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Business name
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Email address
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Phone number
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Contact preference
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Details about the issue or service you need help with
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We may also receive basic website usage information through Wix or connected tools, such as page visits, device type, browser type, and general location information.
How we use your information
We use your information to:
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Respond to your request
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Contact you about IT services
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Provide quotes, support, repairs, setup, or ongoing service
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Keep basic business records
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Improve the website and customer experience
How we share your information
Salt City IT does not sell your personal information.
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We may share information only when needed to operate the business, such as with website hosting, email, payment, scheduling, or other service providers. We may also share information if required by law or necessary to protect our rights, customers, or business.
Customer devices and data
If you hire Salt City IT to work on a computer, device, account, network, or storage media, we may access files, settings, accounts, logs, or other data only as reasonably necessary to diagnose, repair, configure, or support the requested service.
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We do not review, copy, share, or retain customer data unless needed to perform the requested work, provide documentation, complete a backup or data transfer, comply with legal obligations, or protect the business.
Data security & retention
We take reasonable steps to protect the information we receive. However, no website, email system, or electronic storage method is completely secure.
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Additionally, we keep contact, support, billing, and service records for as long as reasonably needed for business, tax, legal, warranty, or customer service purposes.
Your choices
You can contact us to ask about, update, or request deletion of your information. We may need to keep certain records when required for legal, tax, security, or business reasons.